FAQ'S

Troubleshooting

• How can I contact NomTrack support?
• Why is the app crashing or freezing?
• Why isn't my data syncing?
• Why isn't the barcode scanner working?
• Why isn't AI recognizing my food?
• I can't log in. What should I do?

Subscription & Billing

• Why was my payment declined?
• Can I get a refund?
• How do I cancel my subscription?
• What's included in NomTrack App?

Account & Settings

• How do I delete my account?
• Can I use NomTrack on multiple devices?
• How do I manage notifications?
• How do I update my personal information?
• How do I reset my password?
• How do I change my email address?

Calories & Nutrition

• How can I see my daily nutrition summary?
• Why are my calories different from food labels?
• How accurate is the nutrition information?
• Why doesn't my calorie goal stay the same?
• What are macronutrients?
• What are calories?

Food Tracking

• Can I save meals that I eat frequently?
• How do I create a custom food?
• How does AI food recognition work?
• How do I search for foods?
• How do I log a meal?

Getting Started

• Can I change my weight loss or fitness goal later?
• How are my daily calorie goals calculated?
• How do I set up my profile?
• How do I create a NomTrack account?
• What is NomTrack?