Support

If you can't find the answer you're looking for in our Help Center, our support team is here to help.You can contact us through the Help or Support section within the NomTrack app, or by using the ...

If NomTrack crashes, freezes, or becomes unresponsive, first make sure you're using the latest version of the app. Restarting the app or your device often resolves temporary issues.If the problem c...

NomTrack automatically syncs your data when you're connected to the internet and signed in to your account.If your latest entries aren't appearing on another device, check that you're signed in wit...

If the barcode scanner isn't working, first make sure NomTrack has permission to access your device's camera. You can check this in your device's settings.Ensure the barcode is well lit, clean, and...

AI food recognition works best when your meal is clearly visible and photographed in good lighting. Blurry images, poor lighting, or foods that are partially hidden may reduce recognition accuracy....

If you're unable to sign in, first check that you're using the correct email address and password associated with your NomTrack account. If you've forgotten your password, select Forgot Password? o...

A payment may be declined for several reasons, including insufficient funds, an expired payment method, incorrect billing information, or restrictions placed by your bank or payment provider.If you...

Refund requests are handled by the platform through which your subscription was purchased.If you subscribed through the Apple App Store, refund requests must be submitted directly to Apple. If you ...

You can cancel your NomTrack Premium subscription at any time through the app store used to purchase it. Apple App Store: Open your Apple ID subscription settings and select NomTrack to manage or c...

NomTrack App gives you access to advanced features designed to enhance your nutrition tracking experience. Depending on your subscription plan, Premium may include unlimited AI food recognition, de...